# Custom Email Settings

{% embed url="<https://youtu.be/DbO3OPYR6_0>" %}

#### Email Tags <a href="#email-tags" id="email-tags"></a>

**{{Branding}}** - This contains your company logo and name

**{{Form Name}}** - This is the form name&#x20;

**{{Request Date}}** - This is the date on which the request was submitted by the respondent. This will be sent according to your timezone. If we're not able to get your correct timezone ( due to an ad blocker or VPN ) we will format the date with **UTC**

**{{Respondent Email}} -** It's clear as crystal. It's the mail of the person who has filled out the form

**{{Overall Status}} -** This is the current status of the overall request which can be <mark style="color:blue;">**PENDING**</mark>, <mark style="color:green;">**APPROVED**</mark> & <mark style="color:red;">**REJECTED**</mark>

**{{Form Response Table}}** - This table contains the questions & answers filled by respondent

![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6957anLBs5GDXthLZcbb%2Fuploads%2F2JyNquyKaB5szfdtekST%2Fimage.png?alt=media\&token=94836367-3dca-4fdb-9bb7-5981da9421e8)

**{{Approval Status}}** - This is a table that contains all the approvers with their current status of request.

![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6957anLBs5GDXthLZcbb%2Fuploads%2FBTCD6afDxlrbh0hOXyW7%2Fimage.png?alt=media\&token=81c75530-b9ee-4f50-ac45-3938c8968500)

**{{Approval Actions}} -** These are the actions that approvers are allowed to take![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6957anLBs5GDXthLZcbb%2Fuploads%2FxeTWXgwidzVjodMQpPbN%2Fimage.png?alt=media\&token=128f80fc-64ff-47b0-a39f-0bae21324714)

**{{Approval Status With Comments}}** - See the difference there is a comment section in the approval status table

![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6957anLBs5GDXthLZcbb%2Fuploads%2F7ksK3zIWi3MC4M1Idth1%2Fimage.png?alt=media\&token=1184e19c-eed5-4c17-8243-06e94076f3a6)

**{{Tracking Link}} -** This is visible to respondents so that they can visit and see their requests from here

![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F6957anLBs5GDXthLZcbb%2Fuploads%2FQhLfzHJgejY2fBO7qu3O%2Fimage.png?alt=media\&token=71add2a3-9bef-4aa6-bd6c-0c74988f2bd5)

#### Emails Explained <a href="#emails-explained" id="emails-explained"></a>

1. Approval Email - This email is sent to approvers
2. Auto Approval Email - This is email is sent to approvers if the request assigned to them auto-approves approver email is skipped if the request is auto-approved
3. Get Notified Email - This email is sent to approvers with the "Get Notification" Role
4. &#x20;Notify Respondent Email - This email is sent to the respondent when they first fill out the form
5. Final Respondent Email - This is the last email sent to the respondent after their request is approved or rejected
6. PDF Report Email - This email is sent to approvers with the "Get PDF" Role
7. Signature - This email is sent to approvers with the "Signature" Role
8. Acknowledge - This email is sent to approvers with the "Acknowledge" Role

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