# What is BoloForms? This is a usage guide for BoloForms Approvals. In case you have additional questions/require support, feel free to contact or on [WhatsApp](https://wa.me/message/MBQ5HUL53GQVK1) {% hint style="info" %} Introducing BoloForms Approvals: Simplify and streamline your organization's workflows. Our product enables easy management of leave requests, budget approvals, and much more. With a user-friendly interface based on Google Forms, your employees will find it intuitive and effortless to use. {% endhint %} ## Getting Started

Set-up for G-Suite

### Step-by-Step Process for Creating and Approving Forms Through G-Suite Add-on #### 1. Open an existing Google Form or create a [new one](https://form.new/)! #### 2. Click on the three dots to the top right which says 'More' Step 2 screenshot

#### 3. Click on Add-ons Step 3 screenshot

#### 4. Search for "BoloForms" and then Click on "BoloForms - Approvals" Add-on.

#### 5. Click on Install Step 5 screenshot

#### 6. Click on CONTINUE Step 6 screenshot

#### 7. Choose a Google Account using which you are creating Google Forms Step 7 screenshot

#### 8. Click on Allow when prompted with required permissions. We are verified by Google about needing these permissions to give you the best experience! Step 8 screenshot

#### 9. Click on DONE Step 9 screenshot

#### 10. Click on Add-on option and then select "BoloForms - Approvals" Step 10 screenshot

#### 11. Click on Open Step 11 screenshot

#### 12. You can Set your Own Questions or Choose from a variety of Templates Step 12 screenshot

#### 13. This is the Approval Dashboard for the BoloForms Add-on Step 13 screenshot

#### 14. Click on Add Recipients as required Step 14 screenshot

#### 15. Add recipient emails and click on save settings Step 15 screenshot

#### 16. Embed form in processes, when someone opens the form they'll fill in the info and submit Step 16 screenshot

#### 17. Approver will receive an email to Approve/Reject Request Step 17 screenshot

#### 18. Approver can add comments, Approve or open in Dashboard Step 18 screenshot

#### 19. You can check the approval status of your Forms through BoloForms Dashboard Step 19 screenshot

Set-up for Dashboard

## [Step-by-Step Process for Creating and Approving Forms in BoloForms](https://app.tango.us/app/workflow/26b66347-3343-44dc-b155-c770b8337005?utm_source=markdown\&utm_medium=markdown\&utm_campaign=workflow%20export%20links) Go to [www.boloforms.com](https://approval-docs.boloforms.com/www.boloforms.com) #### 1. Click on Sign In Step 1 screenshot

#### 2. Choose your preferred sign-in option Step 2 screenshot

#### 3. Give required permissions Step 3 screenshot

#### 4. A dashboard will be created Step 4 screenshot

#### 5. Click on Create Step 5 screenshot

#### 6. Select any of the thousands of templates available Step 6 screenshot

#### 7. Enable Approval workflow if workflows need to be created Step 7 screenshot

#### 8. Click on Create Form Step 8 screenshot

#### 9. Make the required alterations to the form Step 9 screenshot

#### 10. Click on Edit Workflow Step 10 screenshot

#### 11. Click on Add Recipients as required Step 11 screenshot

#### 12. Add recipient emails and save Step 12 screenshot

#### 13. Select Action for Recipient Step 13 screenshot

#### 14. Click on Save Step 14 screenshot

#### 15. Go back to Forms Step 15 screenshot

#### 16. Click on Preview link Step 16 screenshot

#### 17. Embed form in processes, when someone opens the form they'll fill in the info and submit Step 17 screenshot

#### 18. Approver will receive an email to Approve/Reject Request Step 18 screenshot

#### 19. Approver can add comments, Approve or open in Dashboard Step 19 screenshot

***

# Troubleshooting BoloForms 1. If BoloForms is not able to write into the sheet or send emails to anyone. This means we are missing permissions from Google. This can be resolved very easily by going to this [link](https://approval.boloforms.com/api/auth/google) and allowing BoloForms 2. If the form you're working on is shared with you, make sure the form creator has also shared the Google sheet associated with Form (Only for G-Suite add-on users) {% hint style="info" %} Still Facing Issues? [Contact Us](/contact-us) {% endhint %} # Contact Us How to Contact the Team at BoloForms Approvals? You can contact us by email at You can contact us via live chat from our [website](https://www.boloforms.com/) as well as BoloForms [Dashboard](https://approval-dashboard.boloforms.com/). In case you want to book a meeting with our customer support representative, use this link- # Form Templates Explore 10000+ Form Templates and directly use within BoloForms {% embed url="" %} Visit website {% endembed %} # FAQs Get your Frequently Asked Questions answered here!!

What is the difference between email and request?

A request needs to send multiple emails to different recipients and respondent (optional) for approval. This means that one request may costs lots of email quota.

What will happen if I run out of email quota?

When you run out of email quota, the addon will temporary stop running. You will have to wait for quota renewal to send email again. If you are Free user, you can purchase Individual Plan and enjoy much higher quotas (at least 5000 emails/month) and unlimited emails sent per day.

What will happen to my data if I cancel my subscription?

You data will still be stored in our database even after your subscription cancellation. If you want to remove your data, please contact to us via .

I receive a permission error when I try to setup the Add-on

This is a known issue with Google permissions and it happens when you are logged in with more than one Google account. Try to sign out of all account except your main account. Alternatively, try Guest/Incognito mode.

Can I use the addon if my organisation does not use Google accounts?

Yes, but be aware that Form owner/adminstrator in particular still needs Google account. This is because the addon sends email on your Gmail behalf.

How can I contact support?

For any additional questions, you can contact us at or on [WhatsApp](https://wa.me/message/MBQ5HUL53GQVK1) at any time.

Why does the approval workflow sometimes work smoothly and other times throws errors?

If you suddenly have an error running when using an add-on, please let us know by sending an email to . Our team will contact you as soon as possible to look into the issue. If you need expedited support, feel free to message us on [WhatsApp](https://wa.me/message/MBQ5HUL53GQVK1).

How to calculate the number of requests based on email quota?

Emails & Requests are different. For examples, if you set up a workflow with 2 recipients, a form respondent submit a request then 2 emails counted to be sent to 2 recipients. In average, a request from our users consists of 4 emails. That is why free plan (500 emails) is calculated to be approximately 125 requests per month. The smaller number of recipient you set up in the workflow, the more request you have with a fixed email quota and vice versa.

Why the addon requires access to my Google Drive?

Permission to Google Drive is only necessary for the addon to perform actions related to your connected Google Form and spreadsheet on your behalf. In no circumstance that we will use those files for any other purposes or sharing to third parties.

How does approval workflow feature work?

When a Form Respondent sends a request, the addon will automatically send approval notification email to your specified recipient(s). Recipient can make One-click approve/reject decision on email, or, approve/reject & comment on BoloForms Approvals website. Finally, an email will be sent to all recipients notifying the final result.

Does recipient need Google Account?

No. Recipients do not need Google account. They also do not need to have access to your Google Form or spreadsheet. When a request is sent, recipient will receive an email which includes: One-click Approve & One-click Reject button: to approve/reject immediately. Approve/Reject & Comment button: to open BoloForms Website where you can approve/reject & give comment on the request.

How many recipients can I add?

There is no limit to the number of recipients. However, be aware that the higher number of recipients is, the quicker your emails quota may run out.

Can Form Respondents or Recipients edit a form submission?

You can have the option to allow Form Respondents to edit their own submissions. However, Recipients can not edit submissions from Respondent.

{% hint style="info" %} Couldn't find the question you are looking for? [Contact us](/contact-us) {% endhint %} # Pricing {% embed url="" %} # GSUITE add-on The BoloForms Approvals Add-on is a one-stop solution for all your form operations workflows, request approvals, multi-level workflows, and more! Check out the BoloForms Approvals Add-On [here](https://workspace.google.com/marketplace/app/boloforms_approvals/674195424545). If you haven't installed the add-on yet, follow this quick tutorial to get started. {% embed url="" %}